Frequently Asked Questions

Everything you need to know about your Arrtx experience.

What is the standard shipping time for my order?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label for your return or exchange.

Are Arrtx garments true to size?

Most of our items follow standard international sizing. We recommend checking the detailed size chart located on each product page to find your perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How should I care for my Arrtx apparel?

To maintain the quality of your garments, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are also printed on the inner label of each piece.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.