Returns & Exchanges
At Arrtx, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Arrtx account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Place the unworn items with original tags attached into their original packaging to ensure the products are protected during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.